golden nugget las vegas hotel casino reviews

Note that they do not provide any drink making facilities however we did take a travel kettle that they were fine with. In any event we had a kingsize bed, a large black leather corner suite. We did a bit of research and had seen photos that suggested the Carson Tower rooms are quite dated, when we rang the Nugget they confirmed this. It was very spacious and we had made the decision to upgrade from a Carson Tower room which was allocated by British Airways when we booked it. The Nugget is a good place, just wish service was more consistent and that they would offer the benefits that they display to their guests.We stayed at the Golden Nugget for 10 nights, the room was exceptionally good for the money. I spent 27 minutes on hold this morning trying to speak with someone and then was disconnected. It was 06:00 and I did not want to make a scene so I just left. I would have given the stay a better rating, but my last impression was when we checked out and I mentioned to the person that our reservation for our first two nights were to not to be charged the Resort Fee as stated on my reservation confirmation that I showed her and she said that was a mistake. We had several other surly bartenders as well. He said it was for me (I was playing at a slot machine) and that we were guests of the hotel and he still said it would be $5. My husband approached a bartender and requested a bottle of water and they wanted to charge him $5. Most employees encountered were very pleasant! Dealers in particular were great, bartenders not so much.

We were given a bunch of coupons, but many of them we did not take advantage of, in particular the Buffet (closed Monday and Tuesday), which we were told would be honored at the Claim Jumper, but were not. We did have a Keurig in the room which was great, but no fridge. Bed was super comfy and the rain showerhead was a plus. The room was very nice, and well appointed. We had VIP check in which was fast and very friendly. We stayed in the Gold Tower and had an upgrade to the 16th floor Gold Club.

Golden nugget las vegas hotel casino reviews